Welcome to Silver Jewelexi. By accessing or using our website (www.silverjewelexi.com), you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or using our services.

1. Product Information

  • We strive to ensure that all product descriptions, images, and prices are accurate and up to date.

  • However, due to the natural formation of gemstones, slight variation in design, color, and texture are to be expected. Each piece is unique and may not exactly match the images shown on the website.

  • All dimensions and weights are approximate and may vary slightly due to handcrafted production.

2. Order Acceptance

  • Placing an order on our website constitutes an offer to purchase. All orders are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order, including but not limited to:

    • Incorrect pricing or product information

    • Payment issues

    • Suspected fraudulent activity

3. Pricing & Payments

  • All prices are listed in USD (or local currency if specified) and are subject to change without prior notice.

  • Payment must be made in full at the time of purchase using available secure payment gateways.

  • Silver Jewelexi is not responsible for any additional bank or transaction charges incurred by the customer.

4. Shipping & Delivery

  • We offer normal, standard, and express delivery options. Shipping charges depend on the weight and method chosen (see our Shipping Policy).

  • For items over 500 grams, shipping will be calculated based on actual weight and destination.

  • Silver Jewelexi is not liable for delays due to external factors such as customs, weather, or courier issues.

5. Returns & Refunds

  • Returns are accepted within 14 days of delivery under the terms outlined in our Return & Refund Policy.

  • Buyers are responsible for return shipping costs unless the item is defective or incorrect.

  • All refunds are subject to verification and approval after a discussion with our team.

6. Intellectual Property

  • All website content, including images, product descriptions, logos, and designs, is the property of Silver Jewelexi.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.

7. Limitation of Liability

  • Silver Jewelexi shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

  • Product care and handling are the customer’s responsibility once the item is delivered.

8. Governing Law

  • These Terms & Conditions are governed by and construed in accordance with the laws of the country.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts located in the City.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: silverjewelexi@gmail.com
📞 Phone/WhatsApp: +91 90015 67609
🌐 Website: www.silverjewelexi.com